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Dr. Barbara Sturm, one of the most sought-after aesthetic doctors in the world, drew on two decades of anti-inflammatory research and practice to create her high performance, ingredient science-focused skin care regimens. The three pillars of Dr. Sturm’s skin care philosophy to achieve the #SturmGlow are: fundamental nutrition/hydration, healing the skin matrix rather than harming it with aggressive approaches, and reducing the visible signs of irritation.

Dr. Sturm launched a full skincare range in 2014. The complete Dr. Barbara Sturm Molecular Cosmetics line is formulated for those who yearn for an uncomplicated yet highly effective skincare regime that provides hydration, nutrition, and regeneration glow. Innovative ingredient science is at the core of Dr. Sturm’s line – potent, key ingredients that have been widely clinically studied for their properties and efficacy. One such ingredient is the natural extract Purslane, a nutrition-packed anti–aging ingredient that calms the skin and helps reduces the visible signs of irritation. Dr. Barbara Sturm Molecular Cosmetics is the amalgamation of scientifically driven aesthetic medicine and nature's reparative contributions.



Barbara Sturm Molecular Cosmetics is seeking -a Commercial Director for Rest of World (RoW), fixed term contract, up to 12 months. This is an opportunity to join a dynamic, international, and fast-growing luxury skincare brand, playing a crucial commercial role. The Commercial Director will be responsible for all aspects of sales, business development, strategy, trade marketing, team management and execution for the wholesale channel in the territory - UK, EMEA and APAC.

Role & Responsibilities

  • Develop and implement strategic joint business plans for retailers across all wholesale channels (bricks and clicks), identifying key building blocks, including a deep understanding of the retailer, the consumer and the business driving lever; to achieve both sales and profit targets, whilst building brand equity and developing RoW business
  • Deliver projected net and retail sales forecasts, and manage budgets with local heads
  • Identify and develop new opportunities for growth, including new channels to market (e.g., retail, spa, online, wholesale)
  • Lead commercial negotiations, including key trading terms, new agreements, re-negotiations, cost share, counter space, location, and new door openings
  • Establish and manage strong and durable key client relationships with all retail and key partners
  • Lead strategy and market meetings with key partners, including presenting NPD with relevant team
  • Lead discussions/follow up with retailers and the organization around multi brand operational issues or individual brand commercial issues where support is required, including stock investment, promotional support, marketing initiatives and pricing
  • Work closely with DBS Operational teams; and partner with DBS in house registration team to provide necessary documentation for new launches or new markets
  • Lead store design counter projects with DBS directors’ architects and project manager or agencies
  • Forecast monthly, quarterly, and annual net sales, basic replenishment needs, new products placement in conjunction with Commercial team
  • Analyze retail reports for the region; optimize performance and identify key areas of opportunity, including stock holding analysis. Monitor performance, targets and KPI’s
  • Management and responsible for region P&L
  • Manage pricing and conversion strategy
  • Jointly manage the RoW Trade Marketing team and local Commercial Heads of, to execute agreed joint business plans in the region
  • Lead a high performing senior team

Personal Profile

  • Experienced leader with at least 6 years’ experience in commercial leadership roles in a luxury environment, preferably Beauty
  • Effective leadership and people management skills; leading remote team
  • Strong commercial acumen, with excellent numeracy, analytical, forecasting and (contract) negotiating skills
  • Ability to influence, and build winning relationships with partners
  • Collaborator and communicator
  • Consumer-centric and service-oriented approach
  • Solutions driven and results oriented with versatile and adaptive working style
  • Entrepreneurial spirit, and a ‘Can do’, ‘hands on ‘approach
  • Demonstrated knowledge of Microsoft Office suite, Excel, Word, PowerPoint
  • Based in UK or Europe
  • Language skills, advantageous

Work Environment

Flexible with travel, when needed


Please send your CV and required documents to our Human Resources Team at [email protected]



JOB TITLE: Brand Representative

DETAILS: Full Time – 35 hours, Permanent, Variable Shifts

LOCATION: Paris, France

Job description:

We are looking for a passionate Brand Representatives to achieve sales, customer service and operational targets within world renowned luxury department stores in Paris. Candidates should have proven sales experience, ideally within the Beauty Industry. As a Brand Representatives, you will provide a tailored, personalised service to our customers ensuring each customer has a unique and luxurious experience, whilst achieving sales and customer targets. You will also use your exceptional people skills to build collaborative working relationships with the rest of the Dr. Sturm team, as well as the in-store teams. If you have a genuine love of luxury skin care and are looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you!

 We also offer excellent training and a competitive package.

Role Responsibilities:

  • Achieve individual sales goals and contribute to team sales objectives.
  • Build strong relationships with customers to drive repeat business.
  • Build rewarding partnerships in the local community to drive sales.
  • Able to recommend and sell all products.
  • Participate in and help organise store events, designed to promote brand image and awareness and to maximise sales.
  • Provide daily/weekly reports, as required
  • Be a true ambassador of the brand.

Skills & Knowledge Required:

  • Proven retail experience preferably within beauty, ideally skincare.
  • The ability to provide genuine and personalized customer service.
  • Proven track record of achieving sales and customer service targets.
  • Experience of creating and executing in-store events.
  • Business planning experience including calendar and event anniversary planning.
  • Retail operations experience including inventory, facilities management and cash reconciliation.
  • Ability to work Department Store hours including early and late shifts (weekdays, weekends & bank holidays). 

Who You Are:

  • Focused on attention to detail, takes initiative and enjoys working in a positive environment.
  • Ability to work well with others, as well as the ability to work independently to drive a successful business.
  • Demonstrates professional treatment consultation and application.
  • Ability to work well in a fast-paced, team-oriented environment that requires a high degree of multi-tasking with minimal supervision.

You Also Have:

  • Retail experience, preferably in a customer focused, cosmetics environment.
  • Demonstrated successful sales experience, exceeding quota.
  • Ability to learn and utilise online clientelling tools and software.
  • Proof of your right to live and work in France, if invited to attend an interview.

Please send your CV and required documents to our Human Resources Department at [email protected]


Dr. Barbara Sturm - VIP Concierge Lead

The VIP Concierge Lead at Dr. Barbara Sturm is responsible for actively building relationships with our STURM Privé clients on our .COM and driving sales. You will lead by example through a proactive sales approach combined with excellence and consistency of service to STURM Privé clients. The role involves creating lasting customer relationships with both new and existing clients. Most importantly, you will provide exceptional service levels to ensure that our customers enjoy the best shopping experience end-to-end, their personal skincare routines and product advice.


Main Objectives and Responsibilities:

  • Build strong relationships with our most loyal customers, to ensure they enjoy a first class experience and they feel part of the Sturm family
  • Consistently exceed customer and company expectations and take initiative to constantly raise the level of service you provide
  • Demonstrate a can-do attitude in every situation, meeting the needs of the most demanding customers at all times
  • Be responsible for all aspects of your customer orders; providing a dedicated point of contact and thorough after-sale support, creating an exceptional customer experience.
  • Resolve any escalated customers’ issues as necessary - always turn negative/difficult customer feedback into a positive outcome and deliver a personalised shopping experience to every contact within agreed SLAs
  • Ensure prompt and consistent follow-up of introduction of new high potential clients, introducing to the STURM Privé program and representing the brand as the client’s point of contact
  • Proactively identify opportunities to drive brand awareness, sales and customer experience and take initiative to research potential individual clients to strategically target and increase their spend
  • Ensure prompt follow up activity with customers acquired through Client Experience events to build lasting relationships
  • Build strong, collaborative relationships with other departments; attend weekly Sturm Customer Workshops, share customer feedback, provide suggestions and support new business initiatives
  • View all contacts as a potential sales opportunity, taking the initiative to close sales
  • Observe at all times client confidentiality and company policies for data protection and security
  • Work together with the Customer Service team, be flexible to support the needs of the business during peak-times and demanding situations

The ideal candidate will have:

  • 3-5 Yrs Experience in the luxury Industry, preferably in skincare
  • Proven track record of meeting KPIs and delivering targets
  • Self-motivated and sales driven
  • Proven experience of building and managing a personal book of clients
  • Extensive knowledge and passion for luxury skincare
  • Excellent communication skills, specifically with regard to building relationships with customers.
  • A confident networker with a resourceful approach and natural ability to seek out opportunities to further engage with HNW clients
  • Comfortable with distance management
  • Experience with BigCommerce or Freshdesk is a plus
  • Demonstrated knowledge of Microsoft Office suite; Excel, Word, PowerPoint


Dr. Barbara Sturm Facialist – Paris area

Job Responsibilities:

  • Professional performance of cosmetics treatments
  • Customer-oriented advice in terms of treatments
  • Achieve individual sales goals and contribute to team sales objectives
  • Get to know your customers and build strong relationships
  • A true ambassador of the brand interacting with consumers in our retailers stores
  • Able to recommend and sell all products
  • Involved with organised events which are designed to promote the brand image and maximise the sales
  • Some travel to international Pop Up Spas may be required
  • Report into the UK/ Country Manager and provide weekly reports

Key responsibilities:

  • Experiences as a facialist
  • Excellent customer service skills
  • Effective communicator and team player
  • Proven retail sales skills
  • You have a passion for skincare and serving customers
  • Good presentation with excellent communication and interpersonal skills

Who You Are:

  • Focused on attention to detail, taking initiative and working in a positive working environment
  • Ability to work well with others, as well as the ability to work independently to drive a successful business
  • Demonstrate professional treatment consultation and application
  • Ability to work well in a fast-paced

You Also Have:

  • Trained cosmetician
  • Minimum 1-year Hotel SPA experience, preferably in a customer focused, cosmetics environment
  • Previously demonstrated successful sales experience, exceeding quota
  • Ability to learn and utilize online clientele tools and software

Please send us your complete application including your earliest possible starting date and your salary expectations.




  • Location: NYC
  • Reporting To: Director of Operations

We are looking for a Sales Operations Coordinator – North America, based in our New York office. This role reports to the Director Operations – North America. In this role, you’ll be supporting the Wholesale team with sales order processing, retailer e-mail correspondence, item set up forms and launch communication to deliver the regions fiscal targets.

  • Manage daily order processing of all manual and no charge orders via NuOrder system, ensuring that orders are processed and shipped within the agreed upon standard timelines
  • Serve as main contact for independent B2B accounts, supporting them in regards to all inquiries on order status, tracking, returns, etc
  • Manage and implement a system to facilitate new account inquiries
  • Responsible for maintaining Instagram Commerce Manager inventory levels, order processing and coordinating with Social team to ensure product is ready to go live on Instagram Shop
  • Communicate launch allocation via email to all B2B accounts, tracking all PO’s to ensure submission is made.
  • Manage item requirements by account, including sku information, product images and copy.
  • Assist Director of Operations in weekly and monthly sales reporting.
  • Ad-Hoc projects for Operations and National Accounts department
  • Ensure accounts receive timely communication on launches, promotional calendar and any other retail activations
  • Act as key user for the NuOrder B2B platform
  • 1-3 years of corporate retail experience, experience in wholesale is a plus, beauty industry is a plus.
  • Extremely detail-oriented with superior organizational and communication skills
  • Positive, team player who can build and maintain healthy cross-functional relationships
  • Proficiency with Microsoft Office (Excel, Powerpoint, etc.). Excel will be tested (vlookup, hlookup, sumifs, errors, pivot tables).
  • Ability to adapt and thrive in a fast-paced environment that is rapidly changing.
  • Solutions-driven with an eagerness to learn and grow.


All interested applicants please send their CV and required documents to our Human Resources Department.

For all open roles please contact: [email protected]

Please be aware that due to the many applications we receive - if you do not hear back from us within three weeks we will delete your application according to the DSGVO.



  • Location: Düsseldorf

We are looking for a part time Product Data & Registration Manager to work within our Product Development team in Düsseldorf.

• Data & documentation maintenance: New creation & revision of product data
• Development and maintenance of data structures
• Interaction with suppliers, service providers, authorities, internal departments, customers and other external partners
• Implementation of international registrations and approvals for mainly cosmetic products and supplements
• Compilation, preparation of documentation for submission to authorities / notified bodies
• Support the product development team and sales teams


• Experience in dealing with product data and data maintenance is an advantage
• Careful, detailed working method
• Good knowledge of MS Office applications
• Experience with ERP system
• Fast and efficient work
• Independent and structured way of working as well as a high level of initiative
• Communicative, friendly and confident manner
• You enjoy dealing with customers and suppliers
• Pragmatic approach
• Very good knowledge of German and English
• High motivation & reliability
• Absolute team player


A dynamic, collegial, demanding and varied working environment and many exciting challenges in an international surrounding. Have we called your interest? Then we look forward to receiving your application.


Please send us your CV with the title “Product Data & Registration Manager” in the subject line. [email protected]


Please be aware that due to the many applications we receive - if you do not hear back from us within three weeks we will delete your application according to the DSGVO.